STORE POLICY
TERMS & CONDITIONS
Please read these Terms and Conditions carefully before using the BRIIGHT website.
​
BRIIGHT may, at any time, modify these General Terms and Conditions. Changes to the General Terms and Conditions will only be effective if the changed version has been published on the website of BRIIGHT. We expect you to consult the most recent version of the General Terms and Conditions when purchasing products on the website.
​
By placing an order you explicitly agree with the applicability of these General Terms and Conditions to the order placed by you.
​
CONTACT DETAILS BRIIGHT​
Name: BRIIGHT
Official chamber of commerce (KVK) number: 78268192
Email: briightcustomerservice@gmail.com
Return address: De Grip 3, 6671 GE, Zetten, the Netherlands
​
PRICE AND PAYMENT
BRIIGHT shall inform you as soon as possible if it does not accept your order.
The price indicated on the website at the moment of payment is a total price of all products, including shipment expenses and taxes applicable in the European Union.
To pay for your order, you can choose one of the payment options offered by BRIIGHT.
​
DELIVERY
BRIIGHT will do its utmost to process and deliver your order as soon as possible. The delivery date is based on circumstances known to BRIIGHT at the time of the conclusion of the agreement and may be subject to changes due to external factors.
Your order will be delivered at the delivery address or pick-up point you have indicated on the website of BRIIGHT.
​
BRIIGHT will make an effort to deliver the products ordered by you complete and in good condition. In the event that the products delivered are not complete or damaged, we request you to contact us as soon as possible.
​
LIFETIME
The lifetime of the products offered by BRIIGHT on its website depends on the product’s material and the way in which and the intensity with which you use the product. In order to ensure that the products will maintain their longest lifetime and highest quality, it is important to observe the instructions and washing instructions.
​
RETURNS
If you want to return your product(s), you can do so by any means. You are free to use this model form and send it back to us. Please return the item(s) as soon as possible, but within 14 days starting the day after you executed the right of withdrawal.
​
All items have to be returned in it's original conditions; the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and any labels or tags should be intact.
​
If a product is eligible for a refund, BRIIGHT will pay back the amount paid for the product within fourteen (14) days after receiving your items and your return form.
​
You will receive a refund of the total amount paid excluding the shipping costs.
​
COMPLAINTS PROCEDURE
We will do our utmost to have the order and delivery process proceed without problems. If you still have a complaint, you can contact us via our contact form.
We aim to solve your complaint as fast as possible.​